Thanks for the hint.

I agree with you, automatic topup that's no longer working once also starting from here.

Maybe Telekom ist reorganising this automatic feature to introduce SEPA.

https://www.telekom.de/mein-magenta-kundencenter/guthaben-aufladen

.

Qs to Teamie who will read this:

Will there be a SEPA based direct debit next time?

Would be interesting to know how the MApp is operating in this case?

Will non-MApp users get any information regarding this issue?

Thank you for your time, @anmahran

 

As discussed, I will try again tomorrow to cancel the automatic top-up. If that doesn’t work, I’ll submit a ticket to my backend. If it does work, I’ll give you feedback here and we’ll check it together. :-) Until then, I wish you a great start to the weekend! :-) 

 

Kind regards 

Caro