Cancel prepaid contract and port mobile number to O2

vor 7 Monaten

Hello,

I need some help canceling my prepaid contract and wanting to port my number to O2 please.

 

I've tried to do it online, and calling the phone number is not an option as I can't speak German well.

 

Can someone please assist, would be very much appreciated.

 

Thank you.

68

6

  • Community Guide

    vor 7 Monaten

    Beim Wechsel hilft Dir dein neuer Anbieter O2.
    https://www.o2online.de/tarifdetails/rufnummer-mitnehmen

    0

  • Community Guide

    vor 7 Monaten

    @Kiran Fletcher 

    You can cancel the contract in the customer center and then request porting from the new provider.

    It is important that you specify that the number should be ported at the end of the contract.

    Or would you like to port the number beforehand, before the contract is canceled?

    4

    Antwort

    von

    vor 7 Monaten

    Thank you so very much for your help Anna!

    You made it so easy and seamless. 🌟 🌟 

Das könnte Ihnen auch weiterhelfen