Cancel prepaid contract and port mobile number to O2
1 year ago
Hello,
I need some help canceling my prepaid contract and wanting to port my number to O2 please.
I've tried to do it online, and calling the phone number is not an option as I can't speak German well.
Can someone please assist, would be very much appreciated.
Thank you.
83
6
This could help you too
113
0
3
Solved
600
0
4
209
0
2
Solved
40
0
3
Solved
130
0
1
You might also be interested in
Request purchasing advice
Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.
View offers
Find out about our current mobile phone offers.
1 year ago
Beim Wechsel hilft Dir dein neuer Anbieter O2.
https://www.o2online.de/tarifdetails/rufnummer-mitnehmen
0
1 year ago
@Kiran Fletcher
You can cancel the contract in the customer center and then request porting from the new provider.
It is important that you specify that the number should be ported at the end of the contract.
Or would you like to port the number beforehand, before the contract is canceled?
4
Answer
from
1 year ago
Hi Anna,
Apologies it was an unknown number and I don't usually answer those! 🤦
I'm available now if you are ?
Thank you.
Answer
from
1 year ago
@Kiran Fletcher,
Thank you for the pleasant conversation.
Your contract will be cancelled on June 22nd and the number is free for a porting to O2.
Kind regards
Anna
Answer
from
1 year ago
Thank you so very much for your help Anna!
You made it so easy and seamless. 🌟 🌟
Unlogged in user
Answer
from
Unlogged in user
Ask
from