Good morning,

I sent online the 22nd of June the cancellation request, and only now I receive this letter telling me that the cancellation is only effective in April 2020 ?

How can it be? I would accept three months in worst case, but this looks like an abuse of customer rights.

I started in the contract in September 2015 even about yearly extensions this doesnt make sense.

Any advice and recommendation even from Telekom support team to accelerate the cancel of this contract is welcome.

Thanks,