Hello,

I had to cancel my contract at the Telekom store due to leaving Germany and was told at the time that I would have to make one more payment for that month, that being my payment in March, but I am now seeing that the SEPA direct debit has not been cancelled and so am also being charged in April even though the sim has been turned off and no longer works.

this for the mobile internet in a gigacube.

thanks in advance for the assistance!