can't see eSIM options for the eSIM profile, not receiving verification code

vor 2 Jahren

I would like to convert my prepared physical SIM card to eSIM  but there is some problem with Telekom website. When I go to My SIMs - SIM card overview and SIM management and I click on settings, not getting anv Verification Code from Telekom. I have visited Telekom office mutiple times, but none of the Telekom employees is ready to help, it seems they are just sitting there just chilling around. I am quite surprised with poor services from Telekom employees. Please help me resolve my issue relation eSIM options and verification code. NOT GETTING ANY VERIFICATION CODE.

Screenshot 2023-09-29 at 21.46.48.png

Screenshot 2023-09-29 at 21.41.13.png

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  • vor 2 Jahren

    Hi @Saurabh  


    Try again later or call the hotline 08003302202.
    Telekom is currently having technical problems, which will probably also cause problems for you.
    A Teamie can also help you.
    So that a team can help you, please enter your details in your profile here.

    This goes under: 

    0

  • vor 2 Jahren

    Welcome to the community, @Saurabh  

     

    Please fill out your contact details in your community profile. I would be happy to look at it in detail.

    Please give me a sign, after doing that. Fröhlich 

     

    Kind regards 

    Carolin L. 

    0

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