I would like to convert my prepared physical SIM card to eSIM  but there is some problem with Telekom website. When I go to My SIMs - SIM card overview and SIM management and I click on settings, not getting anv Verification Code from Telekom. I have visited Telekom office mutiple times, but none of the Telekom employees is ready to help, it seems they are just sitting there just chilling around. I am quite surprised with poor services from Telekom employees. Please help me resolve my issue relation eSIM options and verification code. NOT GETTING ANY VERIFICATION CODE.