HOTSPOT - PREPAID Magenta Mobile Prepaid M

vor 5 Jahren

Hi, 

 

I bought and received the sim card at home with PREPAID Magenta Mobile Prepaid M where show me that I had TELEKOM HOTSPOT access, I tried everything, connect through the Android app, I get the SMS back with the code but just does not work.


After the app open show me that I don't have HOTSPOT access and I need to request. 

 

I also tried send a SMS to 9526 with text messsage "OPEN" without success. Information that show on Telekom website.

 

I had make 1 try call to 0800-330-1080 where I waited for over 30 minutes !!! ... and nobody answered it !!!!!!!!!!!!!!

I am on my second call and I will leave the damn thing on now for 1 hour... 

 

 

Just a nightmare ... 

189

1

  • Telekom hilft Team

    vor 5 Jahren

    Hello and welcome to the community, @andrenvillela.

    Please enter your contact details once and then send me a short feedback.
    I will then be happy to contact you.

    Kind regards
    Carolin K.

    0

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