Hello,

I am having an issue with canceling my contract. I have left Germany in January and I have been still getting charges on my bank account with a total of 240€. I wish to have this refunded an my contract cancelled. A worker at the shop told me everything was cancelled but it hasn’t been the case. I work in the Air Force, so I’m required to move. Now I’m living back in the US, so I’m needing assistance.