Multisim Family Card L mit Smartphone 5. Gen

5 years ago

Guten Tag, 

Ich wollte mir zu meinem Geburtstag ein Tablet zulegen und dazu eine Multisim. 

Als ich diese bestellen wollte, wurde mir angezeigt das es nicht möglich sei eine Multisim mit meinem family Card L Tarif zu kaufen. Möchte mir ungern einen neuen Vertrag wegen einer 2. Simkarte machen. 

 

Mfg

356

8

  • 5 years ago

    Was kommt den für eine Fehlermeldung?
    Denn die Multisim ist bei mir ganz normal direkt auswählbar im Kundencenter.

    0

  • 5 years ago

    @FelixSge 

    Wie viele MultiSIM hast du bereits?

    Welche Fehlermeldung kommt?

     

    4

    Answer

    from

    5 years ago

    @Michael Pa.  wird sich melden.

    Answer

    from

    5 years ago

    @FelixSge 

     

    Du musst die MultiSIM 1. Gen. und nicht die aktuelle MultiSIM buchen.

    https://www.telekom.de/unterwegs/tarife-und-optionen/multisim-1-gen

     

    Wird dir irgendwo (wo?) die falsche MultiSIM Generation angeboten?

     

    Answer

    from

    5 years ago

    Ah ok vielen Dank, das löst mein Problem! 

    Unlogged in user

    Answer

    from

  • 5 years ago

    @FelixSge Hallo und herzlich willkommen in unserer Community.

    Gerne bin ich bei der Buchung der MUltiSIM behilflich. Du musst mir dafür nur einen Gefallen tun, nämlich dein Profil ausfüllen: https://telekomhilft.telekom.de/t5/user/myprofilepage/tab/personal-profile:telekom-custom-user-profile-userdata
    Ich melde mich dann bei dir.

    Viele Grüße
    Michael

    1

    Answer

    from

    5 years ago

    Vielen Dank. Ich habe meine kundennummer und Rufnummer eingegeben 

    Unlogged in user

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