My customer number isn't working on the Magenta app
3 months ago
Hi!
I have a prepaid Sim card, I'm trying to access my data usage on the Magenta app, but when it's time to add my customer number the app keeps telling me : "the customer number could not be added, please try again!"
39
1
This could help you too
3 months ago
in
45
0
1
11 days ago
in
36
0
2
2 years ago
959
0
4
3 months ago
Hello @user_i0nyyl ,
did you add your prepaid plan in the customer center via browser?
You can also choose to log in via phone number. :)
Kind regards
Anna
0
Unlogged in user
Ask
from