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Magenta Smart TV and Fixed network customer number merge

vor 16 Stunden

Hi!

Is it possible to merge my 2 customer numbers (for Magenta Smart TV and for Fixed Internet) into 1? Both are with my name, billing address and email.

I don't want to cancel existing Magenta Smart TV contract and include it to my Internet contract, solution which was offered by the helpline...

Thanks!

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    • Akzeptierte Lösung

      akzeptiert von

      vor 15 Stunden

      @user_5eed4e that is unfortunately not possible, as the system for the standalone MagentaTV contract doesn't interface with the system for the DSL and Landline contracts.

       

      What you can do is cancel the MagentaTV contract and then add MagentaTV to your internet contract.

       

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