Hello Ms. / MR .,

I buyed a prepaid SIM card for my child. The SIM card is normal.

When I login to Telekom website to change tariff for my child, I meet problem.

The SIM number is listed in my numbers list. It is strange that I am the user of the SIM number, while I am  the owner for other number.

For other number, I can change tariff by myself. But for my child's number, I cannot do anything except topup.

I visited Deutsche Telekom shop for several times, but they told me that they cannot handle this strange problem.

Anyone can give advice for it?

Thanks a lot.

BR,

Qian