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My sim doesn’t work out of Europe
vor 6 Jahren
Hi. I am out of Europe for while but I need to use my T- sim. What should I do and which services should I have?
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Community Guide
vor 6 Jahren
Hallo @mahmoud51,
What country are you in?
I ask,because different countries have different requirements
For example:
In north and south America you need a mobile phone that supports other mobile standards (tri-band or quad band mobile phone).
If you want to make phone calls in Japan or Korea, you need a UMTS-eanabled mobile phone. UMTS can not only used to transmit data,
but also to make phone calls.
The frequency, must also be correct. (850,900,1800 and 1900 MHz)
At first:
What is your country of residence?
Is the mobile phone useable?
In europe , the principle is as follows: "Room like at home".
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Antwort
von
vor 6 Jahren
well, as my colleagues already told you, is an issue with the local provider in the first place. So it is important to check on the issue with them.
Nevertheless, sometimes it helps to take out the SIM and put it in again.
Did you try that already?
Regards,
Jana K.
Telekom hilft Team
vor 6 Jahren
welcome to our Community.
@juergen3004 has already given you important information.
We are looking forward to your response.
Kind regards Anja W.
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