Solved
My sim doesn’t work out of Europe
7 years ago
Hi. I am out of Europe for while but I need to use my T- sim. What should I do and which services should I have?
379
0
24
This could help you too
10 months ago
658
0
4
Solved
204
0
1
Solved
512
0
1
2 years ago
775
1
2
You might also be interested in
Request purchasing advice
Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.
View offers
Find out about our current mobile phone offers.
7 years ago
Hallo @mahmoud51,
What country are you in?
I ask,because different countries have different requirements
For example:
In north and south America you need a mobile phone that supports other mobile standards (tri-band or quad band mobile phone).
If you want to make phone calls in Japan or Korea, you need a UMTS-eanabled mobile phone. UMTS can not only used to transmit data,
but also to make phone calls.
The frequency, must also be correct. (850,900,1800 and 1900 MHz)
At first:
What is your country of residence?
Is the mobile phone useable?
In europe , the principle is as follows: "Room like at home".
21
Answer
from
7 years ago
But then unfortunately I have the sad news that it is on the local provider.
Here we have no way to continue.
Kind regards.
Carolin K.
Answer
from
7 years ago
But how could it be possible?
I need to get calls and SMS during my trips and on my last trip 2 months ago it was working, also local provider says they didn't change anything. So what can I do?
0
Answer
from
7 years ago
well, as my colleagues already told you, is an issue with the local provider in the first place. So it is important to check on the issue with them.
Nevertheless, sometimes it helps to take out the SIM and put it in again.
Did you try that already?
Regards,
Jana K.
0
Unlogged in user
Answer
from
7 years ago
welcome to our Community.
@juergen3004 has already given you important information.
We are looking forward to your response.
Kind regards Anja W.
0
0
Accepted Solution
accepted by
7 years ago
well, as my colleagues already told you, is an issue with the local provider in the first place. So it is important to check on the issue with them.
Nevertheless, sometimes it helps to take out the SIM and put it in again.
Did you try that already?
Regards,
Jana K.
0
0
Unlogged in user
Ask
from