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vor 7 Jahren
Hallo @mahmoud51,
What country are you in?
I ask,because different countries have different requirements
For example:
In north and south America you need a mobile phone that supports other mobile standards (tri-band or quad band mobile phone).
If you want to make phone calls in Japan or Korea, you need a UMTS-eanabled mobile phone. UMTS can not only used to transmit data,
but also to make phone calls.
The frequency, must also be correct. (850,900,1800 and 1900 MHz)
At first:
What is your country of residence?
Is the mobile phone useable?
In europe , the principle is as follows: "Room like at home".
21
von
vor 7 Jahren
But then unfortunately I have the sad news that it is on the local provider.
Here we have no way to continue.
Kind regards.
Carolin K.
von
vor 7 Jahren
But how could it be possible?
I need to get calls and SMS during my trips and on my last trip 2 months ago it was working, also local provider says they didn't change anything. So what can I do?
0
von
vor 7 Jahren
well, as my colleagues already told you, is an issue with the local provider in the first place. So it is important to check on the issue with them.
Nevertheless, sometimes it helps to take out the SIM and put it in again.
Did you try that already?
Regards,
Jana K.
0
Uneingeloggter Nutzer
von
vor 7 Jahren
welcome to our Community.
@juergen3004 has already given you important information.
We are looking forward to your response.
Kind regards Anja W.
0
0
Akzeptierte Lösung
akzeptiert von
vor 7 Jahren
well, as my colleagues already told you, is an issue with the local provider in the first place. So it is important to check on the issue with them.
Nevertheless, sometimes it helps to take out the SIM and put it in again.
Did you try that already?
Regards,
Jana K.
0
0
Uneingeloggter Nutzer
von