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Need help with adding a feature to my account for a month
14 hours ago
I am again travelling out of the country and need to purchase a one-time (good for a month) "rider" to my contract to allow me to send and receive calls from the U.S. Can someone please help me with this?
David Wakser
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14 hours ago
You can book this option via the Telekom website, MeinMagenta app, or by calling customer service (2202).
Or wait here. It can take a while because weekend.
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14 hours ago
I appreciate the response, but when calling, it is, in my experience, difficult to find someone who speaks English. I can afford to wait a few days.
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13 hours ago
Hi @Dwakser,
You can book the Travel Mobil Option via the options that are shown here. 😊
Kind regards
Anna
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13 hours ago
Thanks for the response. When looking at the link you provided, I believe last time (when travelling to the Middle East), I used Travel Mobile World. However, since I am going to the U.S. it seems that Travel Mobile will work for me. Do you agree?
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12 hours ago
Thanks. I will try that.
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12 hours ago
Sorry, the option of booking it online will not work for me. Because I want the plan to start on a certain day, I am advised to call. However, when calling, the representative did not speak English and then hung up. I really need someone from this forum to help me.
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10 hours ago
Once again @Dwakser ,
thank you very much for your time and patience on the phone.
I am delighted that we were able to book the requested ‘Travel mobil’ option for the desired date of 28 October 2025.
I wish you a pleasant Sunday and a wonderful trip.
Best regards,
Kathrin
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10 hours ago
Once again @Dwakser ,
thank you very much for your time and patience on the phone.
I am delighted that we were able to book the requested ‘Travel mobil’ option for the desired date of 28 October 2025.
I wish you a pleasant Sunday and a wonderful trip.
Best regards,
Kathrin
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