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Need help with adding a feature to my account for a month

14 hours ago

I am again travelling out of the country and need to purchase a one-time (good for a month) "rider" to my contract to allow me to send and receive calls from the U.S. Can someone please help me with this?

David Wakser

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    • 14 hours ago

      You can book this option via the Telekom website, MeinMagenta app, or by calling customer service (2202).

      Or wait here. It can take a while because weekend.

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    • 14 hours ago

      I appreciate the response, but when calling, it is, in my experience, difficult to find someone who speaks English. I can afford to wait a few days.

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    • 13 hours ago

      Hi @Dwakser,

       

      You can book the Travel Mobil Option via the options that are shown here. 😊

       

      Kind regards

       

      Anna

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    • 13 hours ago

      Thanks for the response. When looking at the link you provided, I believe last time (when travelling to the Middle East), I used Travel Mobile World. However, since I am going to the U.S. it seems that Travel Mobile will work for me. Do you agree?

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      12 hours ago

      Thanks. I will try that.

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      12 hours ago

      Sorry, the option of booking it online will not work for me. Because I want the plan to start on a certain day, I am advised to call. However, when calling, the representative did not speak English and then hung up. I really need someone from this forum to help me. 

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      10 hours ago

      Once again @Dwakser

       

      thank you very much for your time and patience on the phone.
      I am delighted that we were able to book the requested ‘Travel mobil’ option for the desired date of 28 October 2025.
      I wish you a pleasant Sunday and a wonderful trip.

       

      Best regards,
      Kathrin

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      This comment has been converted into an Answer.

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    • Accepted Solution

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      10 hours ago

      Once again @Dwakser

       

      thank you very much for your time and patience on the phone.
      I am delighted that we were able to book the requested ‘Travel mobil’ option for the desired date of 28 October 2025.
      I wish you a pleasant Sunday and a wonderful trip.

       

      Best regards,
      Kathrin

      Note

      This answer was created from this Comment.

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