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vor einem Tag
Thank you so much for your message, @OsamaShaukat24 .
I’m very happy that you want to sign the new contract with us. I’d be glad to review your order in detail. Unfortunately, I wasn’t able to reach you by phone just now. When would be a good time for a callback? I’m looking forward to hearing from you. :-)
Kind regards
Caro
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vor 11 Stunden
My order number is 6********66
Edited by Carolin L. (Telekom hilft)
Please do not share personal information in a public forum.
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vor 6 Stunden
Thank you very much for your feedback and your time, @OsamaShaukat24!
As mentioned earlier, I have edited your posts because they contained personal information. Sharing such details in a public forum is unfortunately not a good idea. ;-)
You have already sent feedback to our Concierge Team today. The porting request has now been resubmitted with the corrected information—changed from “porting at the end of the contract” to “porting as soon as possible.” Now, we just need to wait to see if your provider gives us the green light. Once that happens, we will have a porting date, and everything else will be set in motion.
I’ll check the order again tomorrow and get back to you with an update. Until then, thank you for your support and your patience! :-)
Kind regards
Caro
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vor einer Stunde
OMG thank you Carolin… imagine living without data and calls for the whole month of June… it’s super frustrating. LOL
Sorry for vomiting out all the information to just have a Telekom SIM. I spoke to Lyca today and informed them of the porting request so hopefully this should work faster now.
Thank you for editing the messages. And sorry for that.
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