Hello Carolin,

Thank you from your promptness. I am porting my number +49-152-**********  from Lyca Mobile to Telekom which is why I had ordered the prepaid SIM. My Lyca eSIM has malfunctioned hence the move to Telekom. Currently, I am using a UK SIM +44 74**********so I can talk on that number. Else, I can be found on WhatsApp at +92-34***********or my email os**********t@gmail.com

Edited by Carolin L. (Telekom hilft)
Please do not share personal information in a public forum.

My order number is 6********66

Edited by Carolin L. (Telekom hilft)
Please do not share personal information in a public forum.

Thank you very much for your feedback and your time, @OsamaShaukat24!

As mentioned earlier, I have edited your posts because they contained personal information. Sharing such details in a public forum is unfortunately not a good idea. ;-)

You have already sent feedback to our Concierge Team today. The porting request has now been resubmitted with the corrected information—changed from “porting at the end of the contract” to “porting as soon as possible.” Now, we just need to wait to see if your provider gives us the green light. Once that happens, we will have a porting date, and everything else will be set in motion.

I’ll check the order again tomorrow and get back to you with an update. Until then, thank you for your support and your patience! :-) 

Kind regards

Caro