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vor einem Monat
Thank you so much for your message, @OsamaShaukat24 .
I’m very happy that you want to sign the new contract with us. I’d be glad to review your order in detail. Unfortunately, I wasn’t able to reach you by phone just now. When would be a good time for a callback? I’m looking forward to hearing from you. :-)
Kind regards
Caro
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vor 22 Tagen
I guess I’ll just order a new number from Telekom then.
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vor 22 Tagen
@OsamaShaukat24 ,
The opt-in is required for a porting and is basically saying that you allowed the procedure. If the opt-in has not been set, a porting can not be done.
Please reach out to your current provider about this. :)
Kind regards
Anna
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vor 21 Tagen
Hi Anna, I already called them on 19.06 and then last week to confirm if the porting request is punched in. They confirmed twice that it is. They’re just making it difficult for no apparent reason despite me opting in for the porting. No worries, I have ordered a new eSIM from Telekom. I hope it can come as soon as possible.
I am so done with Lyca.
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