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Accepted Solution
accepted by
2 years ago
How can I cancel an order of a device?
Hi @Eleftheria
Once you receive the order confirmation, you can cancel within 14 days. It also describes exactly how to do it.
https://www.telekom.de/hilfe/vertrag-rechnung/bestellung/widerruf?samChecked=true
If a cell phone is already on its way to you, it's best to refuse to accept it.
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