Telekom hilft Community
Telekom Business Community
Private customers
Telekom Shops
Contact
DE
EN
Order a device with tariff
Solved
Mobilfunk
Eleftheria
2 years ago
175
0
5
Accepted Solutions
All Answers (5)
Sort by
Oldest first
Newest first
Author
All
Accepted Solution
мαтαıмακı
accepted by
Sarah D.
How can I cancel an order of a device?
Eleftheria How can I cancel an order of a device?
Hi @Eleftheria
Once you receive the order confirmation, you can cancel within 14 days. It also describes exactly how to do it.
https://www.telekom.de/hilfe/vertrag-rechnung/bestellung/widerruf?samChecked=true
If a cell phone is already on its way to you, it's best to refuse to accept it.
2
This could help you too
3 months ago
Salvis
in
Festnetz & Internet
38
3
swapnildubey.7
356
4 years ago
pajarillo85
1673
arbelen
293
7
3 years ago
nit2810
951
1
Accepted Solution
accepted by
2 years ago
How can I cancel an order of a device?
Hi @Eleftheria
Once you receive the order confirmation, you can cancel within 14 days. It also describes exactly how to do it.
https://www.telekom.de/hilfe/vertrag-rechnung/bestellung/widerruf?samChecked=true
If a cell phone is already on its way to you, it's best to refuse to accept it.
0