Gelöst

No network after placing "replace esim" to another device order.

vor 2 Jahren

I wanted to transfer my esim from Google pixel 4a device to my new device iPhone 14 device. 
Steps I followed:

  • Logged in to Customer center
  • Placed an order from esim to esim for  "device change"
  • Confirmed "Place Order"
  • Now, trying to go to settings of my SIM card to get the new esim profile but it is asking for mTAN .
  • Problem: No network coverage on my existing device after placing the order and hence not able to receive mTAN and not able to transfer esim from one device to another.

339

8

Das könnte Ihnen auch weiterhelfen