Solved

No network after placing "replace esim" to another device order.

2 years ago

I wanted to transfer my esim from Google pixel 4a device to my new device iPhone 14 device. 
Steps I followed:

  • Logged in to Customer center
  • Placed an order from esim to esim for  "device change"
  • Confirmed "Place Order"
  • Now, trying to go to settings of my SIM card to get the new esim profile but it is asking for mTAN .
  • Problem: No network coverage on my existing device after placing the order and hence not able to receive mTAN and not able to transfer esim from one device to another.

355

10

Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...