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Porting Aldi talk mobile number to Telekom

vor 2 Jahren

On June 8 I filled a form in Telekom website in order to port my Aldi Talk number to Telekom.

I received an email from Telekom saying that they started the process to port my number and that they opt-in and that I should receive an email or message from Aldi Talk in the following days.

 

So far, I haven't received any message from Aldi Talk and I am afraid of losing my number. Im not sure if Aldi Talk is taking ages to process it or if I filled the form incorrectely, eg. palcing the zero before the number even though it is not really part of the phone number.

 

Sadly my german is not good enough to call the support and proceed from there.

What should i do to solve it? I am considering filling the form again without the leading zero.

 

1367

22

  • Akzeptierte Lösung

    akzeptiert von

    vor 2 Jahren

    Thanks for your feedback, @csilva

     

    You did it! 

    We port your number on 13. July. Überglücklich 

    You will get the sim in the following days. 

    Have a nice day! 

     

    Kind regards

    Carolin L. 

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    Uneingeloggter Nutzer

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    von

  • Akzeptierte Lösung

    akzeptiert von

    vor 2 Jahren

    I am very happy, I received the sim card a few days ago.

     

    And today all i had to do was to switch the sim cards on my phone.

     

    Thanks@Carolin L. For all the help Fröhlich

     



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