Porting phone number from MagentaMobil Prepaid Max to Business Mobil XL Plus
5 months ago
I am currently using a MagentaMobil Prepaid Max contract. I have started working recently and got a "Vorteilsnummer" from my company. I would like to port my number over to the Business Mobil XL Plus contract that is available in "Telekom Mitarbeiterangebote".
In the section for selecting my existing number to port in Telekom Mitarbeiterangebote, "Telekom" is not found in the "Bisheriger Mobilfunk-Anbaiter" selector.
May I know how I can sign up for the Business Mobil XL Plus contract while keeping my current number?
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5 months ago
Good evening @Lim Qing Fu,
Welcome to the Telekom hilft community and thank you for your first contribution.
Unfortunately, my English is not so good, so I use a translation program to help me.
In your case, you need to switch from your MagentaMobil prepaid card to the Business tariff.
As you are already a Telekom customer, no number porting is required.
A personal telephone call is necessary for legitimization so that I can carry out this tariff change for you.
For this I need the framework contract number and proof that you are authorized to book your mobile tariff in this framework contract.
Kind regards
Marita
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5 months ago
Unfortunately, I was not able to reach you by phone just now, @Lim Qing Fu.
When may I try again?
Kind regards
Caro
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5 months ago
Hi, I am available today, could you call me now?
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5 months ago
Hello @Lim Qing Fu ,
you can also just use this form to perform the change.
Alternatively, please provide me with a timeframe in which you are available.
Kind regards
Anna
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