Hello,
I am looking for an English-speaking representative to discuss my contracts. I have 3 mobile contracts and 1 internet contract. My mobile contracts end in 3 months, and I would like to discuss my options before considering other providers.
I have tried calling 0800 330 2202, but I do not speak German and was unable to reach someone who could assist me in English. Can a moderator here help me or arrange a callback from an English speaker?
Hallo, ich suche einen englischsprachigen Mitarbeiter, um meine Verträge zu besprechen. Ich habe 3 Mobilfunkverträge und einen Internetanschluss. Meine Mobilfunkverträge laufen in 3 Monaten aus, und ich würde gerne meine Optionen prüfen. Ich habe die Hotline angerufen, spreche aber kein Deutsch und konnte niemanden erreichen. Kann mir hier ein Moderator helfen?
Thanks!
vor einem Tag
Please fill your Profil..above right
Telefonnr Telefontimes
Kundennr
And know your iban last 6 digits for identifikation
@Itoito
Do you wann prepaid or Vertrag
Pluscards ?
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0
vor einem Tag
Hi,
My phone number and customer number are already filled in my profile.
Additional details:
– Best time to call me: weekdays between 09:00–20:00
– I have a contract (not prepaid)
– Yes, I have PlusCards on my account
– I can provide the last 6 digits of my IBAN if needed
Thanks
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vor 23 Stunden
Hi @Itoito,
thank you very much for the pleasant call.
As per your request, I have changed the email address/removed the old one. To explore the options, regarding your mobile phone contract, please contact us one month before the expiration date of your contracts. At this date, you are welcome to leave us a message here.
Best regards
Luke
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