Gelöst

Rufnummernmitnahme von Family Card Basic

vor 3 Jahren

Ist es möglich die Rufnummer eines Family Card Basic Vertrages zu einem anderen Anbieter zu portieren, ohne den Vertrag zu beenden?

520

7

  • Akzeptierte Lösung

    akzeptiert von

    vor 3 Jahren

    Bei Verträgen mit einer Vertragslaufzeit kann die Rufnummer auch während der Laufzeit zu einem anderen Anbieter mitgenommen werden.

     

    2

    Antwort

    von

    vor 3 Jahren

    Dachte ich auch. Aber als ich gestern mit der Hotline 2202 telefonierte, wurde mir gesagt, das ginge nicht. ☹️

    Antwort

    von

    vor 3 Jahren

    Hallo @BA1968 ,

    dann war das ggfs. nur fast richtig. Der Hilfeeintrag sieht so aus:

    Ich war mir sicher, dass das geht, habe jetzt nochmal in der Hilfe gesucht.

     

    Dann versuchen Sie es entweder erneut bei der Hotline und haben einen anderen Mitarbeiter dran oder Sie warten hier auf das Telekom Team.

     

    Viele Grüße,

    Coole Katze

    Uneingeloggter Nutzer

    Antwort

    von

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