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Akzeptierte Lösung
Has
akzeptiert von
Diandra
vor 3 Jahren
Bei Verträgen mit einer Vertragslaufzeit kann die Rufnummer auch während der Laufzeit zu einem anderen Anbieter mitgenommen werden.
4
2
BA1968
Antwort
von
Has
vor 3 Jahren
Dachte ich auch. Aber als ich gestern mit der Hotline 2202 telefonierte, wurde mir gesagt, das ginge nicht. ☹️
1
Coole Katze
Antwort
von
Has
vor 3 Jahren
Hallo @BA1968 ,
dann war das ggfs. nur fast richtig. Der Hilfeeintrag sieht so aus:
Rufnummer mitnehmen zu anderem Anbieter | Telekom Hilfe
Ich war mir sicher, dass das geht, habe jetzt nochmal in der Hilfe gesucht.
Dann versuchen Sie es entweder erneut bei der Hotline und haben einen anderen Mitarbeiter dran oder Sie warten hier auf das Telekom Team.
Viele Grüße,
Coole Katze
1
Uneingeloggter Nutzer
Antwort
von
Has