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Signing up for Telekom without a German phone number

10 months ago

Hope it's okay that I post in English!

 

I have just moved to Germany and am trying to obtain a German cell phone number/service plan. After looking a various cellular service providers, I decided to sign up for Telekom's  Magenta Mobil Prepaid L (15 GB) plan with eSIM.  

 

The problem is that a German phone number is already required to purchase. I do not have a German number, and my USA number is not accepted. Is there any way to sign up for plan first, then use this number on the account?

 

Thanks in advance for the assistance!

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14

    • 10 months ago

      Hello @TylerK 
      someone of the informend Teamies fom @Telekom hilft Team  contact you
      Greats
      Waage1969

      0

    • 10 months ago

      Hi @TylerK 

      Could it be that you wanted to port a number?
      Because you don't need a phone number to conclude a contract.

      11

      Answer

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      10 months ago

      Hello @TylkerK and welcome to the Community.

       

      I'm happy to help and explain the procedure to get a Magenta Mobil plan to you.

      Are you still available for a call today?

       

      Kind regards

      Malte

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      10 months ago

      @Malte M. Thank you, I am available right now but unfortunately only for 15 minutes.

       

      Alternatively, I am available tomorrow 09:00-11:00.

      Answer

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      10 months ago

      I beg your pardon, @TylerK.

       

      Unfortunately, a callback didn't work yesterday. When can we try again in the new week?

      Thank you! 

       

      Kind regards 

      Caro 

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    • Accepted Solution

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      10 months ago

      Thank you very much for your time @TylerK

       


      Please try to use a callback number like 0171 1234567 Fröhlich 

      That should work! 

      Fingers crossed for you and I would be very glad, if you could give me a feedback if that worked! 

       

      Kind regards

      Caro 

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