So low network
7 months ago
Hi there!
In night I have found that all my devices in home area lost internet connection
And now it seems in general that must be more better,but in "5g" CA is always changing from 0 to 4
And speed also
In my tablet I have almost 70 mbits/s,but in phone around 200
Maybe somebody know what is this?I must wait for some great settings in Telekom network or everything really going bad?
Tablet is Galaxy Tab s9+ 5G
Phone Galaxy s24+
Location in Berlin Columbiadamm near with a bus stop "Golßener str."
312
5
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7 months ago
Hello @Sanyamister1,
There's a technical malfunction at the mobile network in your area, which affects 5G and LTE . The specialist department is already working on a solution, but unfortunately the problem will not be solved until 25 September 2024 at the earliest.
Kind regards
Malte
4
Answer
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7 months ago
@Sanyamister1,
technology can fail for various reasons and must be maintained. After the maintenance is done, the network should be better again.
What's the current situation, are you still experiencing difficulties while using the mobile network?
Kind regards
Malte
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6 months ago
Yes,very big problems
Try to call you,but it's not help
Try to make money back from August, but telekom sent to me only 2 euro...
So nice and 5G sa still not here
Answer
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6 months ago
Hm... but 5G SA hasn't been released yet, @Sanyamister1.
We don't have any information about it yet.
When the time comes, there will also be information about which devices and tariffs it is possible with.
We can only ask for patience.
Kind regards
Caro
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