Sudden signal and performance drop on Band 7 + N1 (5G NSA) since October

17 hours ago

Hello Telekom Team,

I’m using a GL-X3000 Spitz AX router in Neu-Ulm. Earlier this year, my connection on B7 + B20 + N1 ( 5G NSA) was excellent, stable signal, great latency, and speeds around 150–250 Mbps. B3 + B3 (+B8) + N1 is okay-ish, but compared to that first config, it feels less stable and has lower bandwidth, reaching about 90–150 Mbps. 

Since August 2025, Band 7 and Band 20 have become noticeably weaker, even though my antenna position hasn’t changed. From October, Band N1 ( 5G ) sometimes disappears completely, leaving only LTE .

Speed is still decent (around 50–100 Mbps ), but latency now feels less stable. I’ve attached screenshots showing the difference between May and now:

-May 25th, 2025:

 

 

 -Octobe 18th, 2025:

 

Could you please check if there have been any maintenance works or changes on the Telekom towers around Neu-Ulm that might explain this drop?

Thank you very much!

Sang Nguyen

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    • 3 hours ago

      Hello @Vinent,

       

      I'm sorry to read that. Have you noticed this behavior with other devices as well, and are there certain times when the speed is reduced?

       

      Kind regards

      Malte

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