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It' a tariff change.
Possible after thhe minimum duration of your existing contract.
Check in advance which prepaid tariff fits your needs,
no multi-SIM with prepaid...
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vor 17 Stunden
Hi @Mo Z ,
Thanks for your message here in our forum. We're glad you found your way to us! 😊
If the end of your contract’s binding period has already been reached, we can switch you to a prepaid tariff. Of course, your phone number will stay the same. ✅
If the binding period hasn’t ended yet, a one-time fee may apply. 📱
We’d be happy to go through your options together.
Please add a phone number to your profile and let us know when you would be available for a call.
We’ll then be happy to get in touch with you! 🎉
Best regards
Luke
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vor 15 Stunden
@Mo Z
Thanks for your reply. Unfortunately I wasn't able to reach you. I guess an exact timeframe would work better for us. When are you available today? 😊
Warm Regards
Luke
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vor 9 Stunden
Hi Luke, Sorry I missed your call earlier. Could we have the call on Oct 6 at 3pm?
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vor 9 Stunden
Thank you for your feedback, @Mo Z .
I have scheduled your request.
Until then, I wish you a pleasant and relaxing week.
Kind regards
Caro
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