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Telekom Prepaid topup problem

vor 3 Jahren

Hello,

 

I have added 50€ credit to my prepaid card. However, it did not transfer to account even though the money is taken from my bank account.

 

What should I do? Can you help me on this

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  • Akzeptierte Lösung

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    vor 3 Jahren

    Good morning @cselcuk

     

    I just sent out the document to the special department, so this gets all cleared up. 

    Sorry for the late response. 

     

    Kind regards 

    Nico B. 

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