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Telekom Prepaid topup problem

4 years ago

Hello,

 

I have added 50€ credit to my prepaid card. However, it did not transfer to account even though the money is taken from my bank account.

 

What should I do? Can you help me on this

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    • Accepted Solution

      accepted by

      4 years ago

      Good morning @cselcuk, 

       

      I just sent out the document to the special department, so this gets all cleared up. 

      Sorry for the late response. 

       

      Kind regards 

      Nico B. 

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