Telekom hilft Community

Telekom Business Community

Private customers

Telekom Shops

Contact

 

Solved

Telekom Prepaid topup problem

4 years ago

Hello,

 

I have added 50€ credit to my prepaid card. However, it did not transfer to account even though the money is taken from my bank account.

 

What should I do? Can you help me on this

1193

0

20

    • Accepted Solution

      accepted by

      4 years ago

      Good morning @cselcuk, 

       

      I just sent out the document to the special department, so this gets all cleared up. 

      Sorry for the late response. 

       

      Kind regards 

      Nico B. 

      0

      0

    This could help you too

    Solved
    Not able to see auto topup for my prepaid number, so not able to change or cancel as well

    2 years ago

    in  

    Festnetz & Internet

    356

    0

    2

    Telekom Prepaid topup problem - (Zahlung Erfolgreich, Lieferung Fehler)

    6 years ago

    in  

    Mobilfunk

    262

    0

    1

    Solved
    Convert mobile Prepaid to MagentaEins Prepaid

    1 year ago

    in  

    Mobilfunk

    99

    0

    1

    Solved
    Problem Auftragsbestätigung Prepaid

    1 year ago

    in  

    Mobilfunk

    316

    0

    6

    Telekom Prepaid v.s. Vodafone Prepaid

    3 years ago

    in  

    Mobilfunk

    1075

    0

    7

    Popular tags last 7 days

    Loading...Loading...Loading...Loading...Loading...Loading...Loading...Loading...Loading...Loading...

    You might also be interested in

    • Request purchasing advice

      Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.

      Request purchasing advice

    • View offers

      Find out about our current mobile phone offers.

      View offers
     

    Social Media

    Telekom FacebookTelekom InstagramTelekom X