Solved

Home Base 2 blinkt "langsam" rot

3 years ago

Guten Abend,

ich habe eine neue Home Base 2 (als Wechsel von Home Base 1, die tadellos lief).

Zur Inbetriebnahme der HB2 startet sie mit weißer LED, wechselt dann ordnungsgemäß nach grün und sollte dann im Status "Firmware download" sein. Sie wechselt aber stattdessen auf die rote LED, die "langsam" blinkt => kein Firmware update, keine Verbindung über App oder MyQivicon möglich.

Die HB ist bereits getauscht worden. Gleiches Verhalten.

Ich habe einen Speedport SMART 3. Die Smarthome-Funktion ist aktiviert.

Ich habe die HB 2 sowohl über LAN als auch über WLAN versucht, in Betrieb zu nehmen. Mehrfacher Reset, 15 Minuten vom Strom etc. hat nichts gebracht. Gleiches habe ich mit dem Router gemacht.

Können Sie mir helfen?  

Gruß Thorsten

 

383

10

  • Accepted Solution

    accepted by

    3 years ago

    Hallo @matthest,

     

    danke noch mal für die guten Gespräche vorhin Fröhlich

     

    Inzwischen hatte ich herausgefunden, dass die Firmware der Home Base 2 zu alt war und nicht mehr mit den Qivicon Servern kommunizieren konnte. Nach einem manuellen Firmwareupdate per USB-Stick hat es nun doch geklappt und die neue Home Base 2 konnte registriert werden.

     

    Ich wünsche ein schönes Wochenende

    Matthias Bo.

    0

This could help you too

Home Base blinkt rot

3 years ago

in  

Smart Home

1043

0

2

Home Base 2 blinkt rot seid Speedport Smart 4

4 years ago

in  

Festnetz & Internet

1065

0

2

Solved
Home Base 2.0 blinkt im Betrieb rot

1 year ago

in  

Smart Home

207

0

4

Smart Home Base blinkt Rot AktivierungsCode?

1 year ago

in  

Smart Home

515

0

17

Solved
Home Base LED blinkt in unregelmäßigen Abständen rot

8 years ago

in  

Smart Home

787

0

4

Popular tags last 7 days

You might also be interested in

 

Social Media

Telekom FacebookTelekom InstagramTelekom X

Cookies and similar technologies

We use cookies and similar technologies (including ) on our website to save, read out and process information on your device. In doing so, we enhance your experience, analyze site traffic, and show you content and ads that interest you. User profiles are created across websites and devices for this purpose. Our partners use these technologies as well.


By selecting “Only Required”, you only accept cookies that make our website function properly. “Accept All” means that you allow access to information on your device and the use of all cookies for analytics and marketing purposes by Telekom Deutschland GmbH and our partners. Your data might then be transferred to countries outside the European Union where we cannot ensure the same level of data protection as in the EU (see Art. 49 (1) a GDPR). Under “Settings”, you can specify everything in detail and change your consent at any time.


Find more information in the Privacy Policy and Partner List.

Use of Utiq technology powered by your telecom operator


We, Telekom Deutschland GmbH, use the Utiq technology for digital marketing or analytics (as described on this consent notice) based on your browsing activity across our websites, listed here (only if you are using a supported internet connection provided by a participating telecom operator and consent on each website).

The Utiq technology is privacy centric to give you choice and control.

It uses an identifier created by your telecom operator based on your IP address and a telecom reference such as your telecom account (e.g., mobile number).

The identifier is assigned to the internet connection, so anyone connecting their device and consenting to the Utiq technology will receive the same identifier. Typically:

  • on a broadband connection (e.g., Wi-Fi), the marketing or analytics will be performed based on the browsing activities of consenting household members’.
  • on mobile data, the marketing will be more personalised, as it will be based on the browsing of the individual mobile user only.

By consenting, you confirm that you have permission from the telecom account holder to enable the Utiq technology on this internet connection.

You can withdraw this consent anytime via "Manage Utiq" at the bottom of this site or in Utiq’s privacy portal (“consenthub”). For more, see Utiq's privacy statement.