Dear all, my apologies for writing in English. Also I'm not sure if this is the write place to write this. If not, could you please let me know where?

I have requested Vodafone services for Internet and they made an appointment for yesterday with a technician from Deutsche Telekom that would come from 8:00 till 16:00 to activate my phone line. I stayed at home the whole day and no one came! You can imagine how frustrating this is- a wasted day of work!

I contacted Vodafone, who apparently has nothing to do with it, as the technician is from Deutsche Telekom. They can only make a new appointment and that's it. Would you agree? If so, how can I know what happened? Why no one came?

Thanks!
Martins