Hope it's okay that I post in English!
I have just moved to Germany and am trying to obtain a German cell phone number/service plan. After looking a various cellular service providers, I decided to sign up for Telekom's Magenta Mobil Prepaid L (15 GB) plan with eSIM.
The problem is that a German phone number is already required to purchase. I do not have a German number, and my USA number is not accepted. Is there any way to sign up for plan first, then use this number on the account?
Thanks in advance for the assistance!
vor 10 Monaten
Hello @TylerK
someone of the informend Teamies fom @Telekom hilft Team contact you
Greats
Waage1969
0
vor 10 Monaten
Hi @TylerK
Could it be that you wanted to port a number?
Because you don't need a phone number to conclude a contract.
11
Antwort
von
vor 10 Monaten
Hello @TylkerK and welcome to the Community.
I'm happy to help and explain the procedure to get a Magenta Mobil plan to you.
Are you still available for a call today?
Kind regards
Malte
Antwort
von
vor 10 Monaten
@Malte M. Thank you, I am available right now but unfortunately only for 15 minutes.
Alternatively, I am available tomorrow 09:00-11:00.
Antwort
von
vor 10 Monaten
I beg your pardon, @TylerK.
Unfortunately, a callback didn't work yesterday. When can we try again in the new week?
Thank you!
Kind regards
Caro
Uneingeloggter Nutzer
Antwort
von
Akzeptierte Lösung
akzeptiert von
vor 10 Monaten
Thank you very much for your time @TylerK.
Please try to use a callback number like 0171 1234567
That should work!
Fingers crossed for you and I would be very glad, if you could give me a feedback if that worked!
Kind regards
Caro
0
Uneingeloggter Nutzer
Frage
von