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After cancelling my contract, I got charged
4 hours ago
Hello,
After cancelling my contract in August last month, I got charged for this month (September) but a smaller amount. Could you please explain why am I charged even after the cancellation of my contract? It's a double payment as I have an ongoing payment with Vodafone since the day of termination of contract.
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4 hours ago
Hello @JenAri,
it could be the last bill. In this case, the amount depends on the cancellation date. When exactly did you cancel your contract?
Kind regards
Malte
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3 hours ago
The termination happened on the 21.08.2025 and I informed Telekom about this in advance. I got charged 30,48 EUR which will be deducted on the 15.09 and the contractual amount each month during the last two years was 42,95 EUR. Why is this happening?
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1 hour ago
@JenAri,
thank you for the pleasant call. I'm happy that we could solve all the questions of yours.
Feel free to write again in the future if we can help you with more questions or other requests.
Have a lovely rest of your day and a nice weekend.
Kind regards
Malte
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