Cancel current netflix account

vor einem Jahr

Hi

The email address I had for the telekom netflix deal was deleted by the provider due to inactivity and now we cant log back in anymore. 
I tried contacting Telekom and Netflix support via chat, but they were not able to solve this issue. 
I would like to remove my current netflix account from the telekom deal and register a new one. 
Netflix support sad they cant modify any details as it's paid by a third party company. 
I can provide the transcript and screenshots. Can someone please contact me from the support team ?

Thank you for the help 

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  • 5 Sterne Mitgestalter*in

    vor einem Jahr

    Hi @BrigittaUnyi 

    @BrigittaUnyi  schrieb:
    Can someone please contact me from the support team ?

    So that a Teamie can help you here, please enter your data in your profile here.

    This goes under:

    4

    Antwort

    von

    vor einem Jahr

    Hello @BrigittaUnyi,

     

    did you receive your registration link already?
    If you should need further assistance, please let me know. 

     

    Best regards,

    Louisa G.

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