Cancel current netflix account
2 years ago
Hi
The email address I had for the telekom netflix deal was deleted by the provider due to inactivity and now we cant log back in anymore.
I tried contacting Telekom and Netflix support via chat, but they were not able to solve this issue.
I would like to remove my current netflix account from the telekom deal and register a new one.
Netflix support sad they cant modify any details as it's paid by a third party company.
I can provide the transcript and screenshots. Can someone please contact me from the support team ?
Thank you for the help
130
5
This could help you too
570
0
2
1 year ago
in
248
0
1
2 years ago
Hi @BrigittaUnyi
Can someone please contact me from the support team ?
So that a Teamie can help you here, please enter your data in your profile here.
This goes under: Meine Einstellungen
4
Answer
from
2 years ago
Hi there @BrigittaUnyi,
thank you very much for the pleasant conversation. As I mentioned previously, on the phone, all the necessary changes are being applied. By tomorrow, these alterations should be concluded.
Please let us know if you encounter any more difficulties.
Kind regards - Christian H.
Answer
from
2 years ago
Dear Christian,
Thank you very much for your help.
I have received cancellation email the following day, but still no email with a new registration link. Will that come also automatically?
Many thanks.
Kind Regards,
Brigitta Unyi
@Christian Ha. wrote: Hi there @BrigittaUnyi, thank you very much for the pleasant conversation. As I mentioned previously, on the phone, all the necessary changes are being applied. By tomorrow, these alterations should be concluded. Please let us know if you encounter any more difficulties. Kind regards - Christian H.
Hi there @BrigittaUnyi,
thank you very much for the pleasant conversation. As I mentioned previously, on the phone, all the necessary changes are being applied. By tomorrow, these alterations should be concluded.
Please let us know if you encounter any more difficulties.
Kind regards - Christian H.
Answer
from
2 years ago
Hello @BrigittaUnyi,
did you receive your registration link already?
If you should need further assistance, please let me know.
Best regards,
Louisa G.
Unlogged in user
Answer
from
Unlogged in user
Ask
from