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Please help me cancel my account

5 years ago

hi

I have a mobile account and went to the same shop where I bought it (Eckernforder) and they told me to cancel online.  I cannot figure out how to do this. In the meantime I am now back in Australia and still being billed. 

Please help me

thanks

Karen

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    • Accepted Solution

      accepted by

      5 years ago

      Hello @kazjaz,

      thank you for sending me the document.
      Your contract has just been cancelled by me.
      You will get a confirmation via E-Mail.
      You also don't have to worry about any further bills.

      Kind regards and stay save.
      Nico B.

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      0

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