Solved

Cancel my (prepaid) contract and transfer my number to new provider

4 years ago

I just wanted to take my (pre paid) number XXXXXXX8045 to a new provider. I did this online and also called the hotline (which I couldn't understand fully) but no success. Then I was given this number to speak to someone in english 08003301080 which also doesn't work Traurig

Can someone help as after my online request, my sim services are also stopped, so no phone/internet anymore.

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    • Accepted Solution

      accepted by

      4 years ago

      @arangra,

      Like @juergen3004 already elaborated, it is impossible for us to save your number.
      The only thing you can do, is get a new prepaid contract with a new number.

      Kind regards Nico B.

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