Solved

Cancelled contract but still receiving invoices

3 years ago

Hello! 

 

Sorry my German is not good, so i'll continue in English.

 

Please advise what to do in the following situation:

I had a landline contract, which i cancelled because moved out of Germany (used deregistration letter from BürgerBüro) . Received an email with cancellation. 

But till now (already 2nd month) they are sending me invoices to pay. 

I assumed that contract will be terminated in 6 days or so as desribed here Termination when moving abroad | Telecom help

but looks like it's not the case.

What should i do to properly terminate the contract and ideally received paid money back? 

 

Thank you for your help in advance.

 

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  • Accepted Solution

    accepted by

    3 years ago

    Hello @Sören G. ,

    you' re right. 

    Sorry for the confusion, looks like i was sleepy when i looked at the invoice 

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