Changing the data tariff

Question

Dear Hilft community,

I would like to change the MagentaZuhause XL to MagentaZuhause L due to the price difference between 250 MBit/s and 100 MBit/s download speeds, within the first 6 months of the contract there was no difference, and this 6 months already over. Since there is no open shop available due to the current situation I need your support.

Would you please kindly help me on this regard?

Regards

Ayhan

Sören G. · Accepted Answer

@ayhangencoglan Thank you for the pleasant call. I am glad we found a solution. If you have further questions please let me know. Kind regards Sören G.

Sören G. · Answer

Hello @ayhangencoglan,I am sorry that it took a while for me to respond to your DM. I did this earlier today. Here my answer: Hi Ayhan, I am sorry for the late reply. Unfortunately the earliest possible date to switch to the Magenta Zuhause L is the xxx due to the 24 month contract period. If you have further questions please let me know. Kind Regards Sören G.Sören G.

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