Solved

Check24 Internet, Eingangsbestätigung aber keinen Bereitstellungstermin erhalten

2 years ago

Hello, on 16.06.2023 I made a request through check24 for the internet and got an acknowledgment of a receipt from "onlineshop@telekom.de".
I assume telekom received it in the end, but since then I got no other information or any way to know if my request is being processed or not.

In die Eingangsbestätigung I can see "Terminwunsch: 23.06.2023" but I assume its just a random date that was picked for me and have no power whatsoever Fröhlich .

I would like to know if there is way to know what is happening with my request, should I just wait for an answer?.

 

Many thanks and best regards!

 

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    • Accepted Solution

      accepted by

      2 years ago

      @Viktor27 

       

      Thank you for the pleasant conversation earlier 🙏 As discussed, the order is currently hanging in the review. You will receive all the necessary information by letter. Nevertheless, I wish you a nice weekend.

       

      Best regards 

      Timur K. 

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