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Check24 Internet, Eingangsbestätigung aber keinen Bereitstellungstermin erhalten
2 years ago
Hello, on 16.06.2023 I made a request through check24 for the internet and got an acknowledgment of a receipt from "onlineshop@telekom.de".
I assume telekom received it in the end, but since then I got no other information or any way to know if my request is being processed or not.
In die Eingangsbestätigung I can see "Terminwunsch: 23.06.2023" but I assume its just a random date that was picked for me and have no power whatsoever .
I would like to know if there is way to know what is happening with my request, should I just wait for an answer?.
Many thanks and best regards!
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Timur K.
Telekom hilft Team
accepted by
Timur K.
2 years ago
@Viktor27
Thank you for the pleasant conversation earlier 🙏 As discussed, the order is currently hanging in the review. You will receive all the necessary information by letter. Nevertheless, I wish you a nice weekend.
Best regards
Timur K.
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