You might also be interested in
Request purchasing advice
Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.
View offers
Informieren Sie sich über unsere aktuellen Internet-Angebote.
Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.
Informieren Sie sich über unsere aktuellen Internet-Angebote.
15 hours ago
im almost sure , that there is a lan-cable or switch connected only capable to serve 100 Mbit/s
4
Answer
from
13 hours ago
It shouldn't be the case, because in the first months that I bought the router, I was checking the speed and It was almost 500 Mbit. I don't know what has happened.
0
Answer
from
4 hours ago
Hello @FarshadFalaki,
your only having issue on your Xbox?
How is that device connected?
Kind regards
Belana
0
Answer
from
4 hours ago
Hi @Belana M. , actually I realized the problem with Xbox. In other devices, when I check the speed, it is the same.
0
Unlogged in user
Answer
from
14 hours ago
Hi @FarshadFalaki,
that shouldn’t be the case. The booked fiber bandwidth should be fully available to you.
Is everything set up correctly in your router? Are you using a LAN cable that supports 500 Mbit speeds, or did you run the speed test over Wi-Fi?
Best regards,
Jonas
0
1
Answer
from
13 hours ago
Thanks @Jonas W. that test was over WiFi, but I also checked with LAN, it is the same.
About router config, when I purchased and made the config, it was working fine and I had almost 500 Mbit. So I didn't check anymore. In recent months I bought a Xbox device and while downloading games I realized the speed is not good, while I have no problem while using youtube or google meet. Probably they don't use that much bandwidth.
0
Unlogged in user
Answer
from
11 hours ago
Replace the LAN-Cable between Modem and Router.
0
3
Answer
from
4 hours ago
Thanks. Actually I've ordered one to check. I will write here the result.
0
Answer
from
4 hours ago
ctually I've ordered one to check. I will write here the result.
Thanks. Actually I've ordered one to check. I will write here the result.
Keep in mind, that this will cost money if the reason for the Problem belongs to your setup.
Answer
from
4 hours ago
Hello @FarshadFalaki,
Alright. Keep us updated if the change improves the speed. 😊
Kind regards
Belana
Unlogged in user
Answer
from
Unlogged in user
Ask
from