Download speed problem with MagentaHome XXL
vor 15 Stunden
My subscription is Telekom fiber MagentaHome XXL. I expect to have 500 Mbps download. But when I test the speed with Telekom speedtester it never goes beyond 100 Mbps. I am now download something (ubuntu) and download speed is about 10 MB/s.
I am using asus RT-AX59U router.
Could anyone help me?
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vor 15 Stunden
im almost sure , that there is a lan-cable or switch connected only capable to serve 100 Mbit/s
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vor 13 Stunden
It shouldn't be the case, because in the first months that I bought the router, I was checking the speed and It was almost 500 Mbit. I don't know what has happened.
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vor 4 Stunden
Hello @FarshadFalaki,
your only having issue on your Xbox?
How is that device connected?
Kind regards
Belana
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vor 4 Stunden
Hi @Belana M. , actually I realized the problem with Xbox. In other devices, when I check the speed, it is the same.
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vor 14 Stunden
Hi @FarshadFalaki,
that shouldn’t be the case. The booked fiber bandwidth should be fully available to you.
Is everything set up correctly in your router? Are you using a LAN cable that supports 500 Mbit speeds, or did you run the speed test over Wi-Fi?
Best regards,
Jonas
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vor 13 Stunden
Thanks @Jonas W. that test was over WiFi, but I also checked with LAN, it is the same.
About router config, when I purchased and made the config, it was working fine and I had almost 500 Mbit. So I didn't check anymore. In recent months I bought a Xbox device and while downloading games I realized the speed is not good, while I have no problem while using youtube or google meet. Probably they don't use that much bandwidth.
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vor 11 Stunden
Replace the LAN-Cable between Modem and Router.
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vor 4 Stunden
Thanks. Actually I've ordered one to check. I will write here the result.
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vor 3 Stunden
ctually I've ordered one to check. I will write here the result.
Thanks. Actually I've ordered one to check. I will write here the result.
Keep in mind, that this will cost money if the reason for the Problem belongs to your setup.
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vor 3 Stunden
Hello @FarshadFalaki,
Alright. Keep us updated if the change improves the speed. 😊
Kind regards
Belana
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