Hi! Sadly I don't speak German, but I'll explain my problem in English. Few weeks ago I signed up for a internet plan and got a router (Speedport Smart 4). I set it up on the router page (192.168.2.1) with all the information I got. The internet was supposed to be active from 04.07. I honestly didn't care about it all that much since I wasn't home, but few days ago I came back and it's just not working. On the router status website it says "No connection". Can you please give me an idea what do do now? I can't call the customer support because of my poor German skills. Thank you all in advice.