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Error code E0
vor 7 Monaten
hi, currently getting an error code E0, with no access to internet. How can it be fixed?
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4 Sterne Mitglied
vor 7 Monaten
Is your Internet DSL port already activated yet?
0
1 Sterne Mitglied
vor 7 Monaten
I guess you’re asking if the internet has been in use? Yes it has. The error started to show today.
0
1 Sterne Mitglied
vor 7 Monaten
Can anyone help? I haven‘t been able to get any work done
1
Antwort
von
vor 7 Monaten
Use the Link given in the message or via phone 0800 330 1000
1 Sterne Mitglied
vor 7 Monaten
hi, currently getting an error code E0, with no access to internet. How can it be fixed? I asked yesterday and barely got a response. This is quite urgent
1
Antwort
von
vor 7 Monaten
please continue in your first post, thanks.
https://telekomhilft.telekom.de/t5/Festnetz-Internet/Error-code-E0/m-p/6769047#M2256369
1 Sterne Mitglied
vor 7 Monaten
I don’t see a link in the message.
Will I get access to the service in English?
1
Antwort
von
vor 7 Monaten
Your display shows:
1 Sterne Mitglied
vor 7 Monaten
I can’t get past this
1
Antwort
von
vor 7 Monaten
Hey @Fab098,
thanks for reaching out to us.
Did you already use one of the mentioned options to get in contact with our technical support?
Due to your screenshot:
You can't get pass this because the details you entered are wrong.
You need to enter your landline phone number and the area code.
Please do not use at this point your mobile number.
Did it now work?
Friendly regards
Sarah D.
1 Sterne Mitglied
vor 7 Monaten
Hi @Sarah D. I got in with the assigned number , but getting this
1
Antwort
von
vor 7 Monaten
Hello @Fab098,
there seems to be a problem with your Kundencenter-Login. Your landline contract is not linked to your account.
I'm happy to help and take a closer look to your landline respectively router. On which time are you available for a call?
Kind regards
Malte
1 Sterne Mitglied
vor 7 Monaten
Hi @Malte M. , I’m available tomorrow before noon , thanks.
0
1 Sterne Mitglied
vor 7 Monaten
Hi @Sarah D. @Malte M. , can I get an update? This is day 5 with zero progress and no internet!
5
Antwort
von
vor 7 Monaten
Thank you again for the call @Fab098 and I'm sorry, that the technician couldn't help you. On this site you can find the Telekom Shops near your location to get the so called "Schnellstart-Paket".
Just let us know after the appointment, if everything is fine.
Have a great weekend.
Kind regards Sven Ö.