Solved
Fritzbox5590 showing fiber connection is training
2 years ago
Hello,
Sorry for the post in English.
I am a new fiber optic customer that just installed a new Fritzbox 5590. The GPON module is installed and all access data is input correctly. When I log in to the router it shows that the fiber connection is training. This has happened for about 15 hours now. My activation link is no longer active. How do I get it out of this state?
Thank you
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2 years ago
Hallo @Baldy201
in this community primarily users help other users with questions and problems. However, since we as "externals" do not have access to customer data and do not want to have it, I have reported your question (problem) directly to the team - please be patient.
Please fill in your personal profile, this is necessary so that a member of the team can help you.
Link to personal profile
This can only be read by the internal employees.
Gruss -LERNI-
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2 years ago
@Baldy201 message received, thank you!
And typo found. I got one letter wrong, corrected my mistake now and restarted the registration once more.
Awaiting your feedback!
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2 years ago
It works! Thank you so much!
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2 years ago
Perfect, @Baldy201!
I love it when a plan comes together. 😄
Have a great evening!
Kind regards
Anna J.
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2 years ago
Hi @Baldy201,
thank you for the friendly chat we had on the phone!
The change of the modem was successfully completed and your line should work within the next few minutes.
Please feel free to get back to me if you should need any further assistance.
Kind regards
Anna J.
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