Getting charged for cancelled contract
vor 21 Stunden
Hello,
I had cancelled my contract of Magenta Zuhause Schnellstart router few days ago and also the device was handed over to the nearest Telekom store. But in my invoice for March, I am being charged for the device although the contract is cancelled and device is returned.
I also have the return label provided by the telekom shop upon returning the router.
18
4
vor 20 Stunden
Hello @yash2 ,
Thank you for the screenshots! :)
As you can see on the invoice, it says that the amount that has been paid will be credited back to you, no worries.
Kind regards
Anna
3
Antwort
von
vor 17 Stunden
Got it
Thanks 👍
Uneingeloggter Nutzer
Antwort
von
Uneingeloggter Nutzer
Antwort
von