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GlasfaserID needed

vor 2 Tagen

I need GlasfaserID which is missing on the GlasfaserID Dose in my apartment. Only the infrastructure is provided by you there is no contract with you.

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    • vor 2 Tagen

      San1996

      Only the infrastructure is provided by you there is no contract with you.

      I need GlasfaserID which is missing on the GlasfaserID Dose in my apartment. Only the infrastructure is provided by you there is no contract with you.

      San1996

      Only the infrastructure is provided by you there is no contract with you.

      If you don't want a contract with Telekom you simply have to give an order to your ISP . If they say you need to contact Telekom maybe they don't want a contract with you...

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      vor 2 Tagen

      I have ordered the connection with 1&1 and they are asking to contact Telekom for Glasfasser ID and Telekom is saying the connection is not there.

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    • Offizielle Lösung

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      vor 2 Tagen

      Hi @San1996

       

      If there is no Glasfaser ID / Home ID, then the installation may not be quite complete. 

      It will be completed if you order a glass fiber tariff and say with this order that you don't have a Home ID yet. Then an order for a technician will be created. 

       

      I guess it's the same at 1&1. If so, they can correct this by changing your tariff order. 

       

      Best regards Inga Kristina

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