Device model: Speedport Smart 3
Firmware version: 010137.5.1.001.0

Service: MagentaZuhause XXL

Hey there! I connect my PC directly to the router through a LAN cable. Starting October last year I've started having short, quick disconnects mostly when online gaming. It has now gotten to a point where I expect 100% to get disconnected from every gaming session, repeatedly, until I finally give up trying. These are short disconnects that happen every 1 to 5 minutes playing, and continue intermittently. On the odd occurrence, I get to play for 15 to 20 minutes until it happens again. No Matter what game or where servers are located (Battlefield, Hunt, Remnant, Diablo, etc.).  It happens less often when connected to videocalls for work, but it still does (these on a notebook connected on wi-fi).

I did a factory reset, but this made no difference. I also tried reporting the problem over Frag Magenta, but by the time we get to the phone, I always get connected to someone who only speaks German and I have an impossible time trying to communicate the issue (this is my bad - I still have a long way until I get to a good level of German language skills). 

Any clue what the issue could be and how to solve it? Do let me know if there's any other info you need from me.

Thank you very much for your support!