Solved
Internet Problem / No internet and DSL issue today
4 years ago
Hello!
First off sorry for using english but my german is terrible. Long story short, today since 9am my internet has cut out about 4 times now... Sometimes for 5 minutes and the last time it was about 30 to 40mins (the dsl light blinks and can't find a connection). Usually my connectiom randomly resets about twice a day but reconnects after a minute or so.
I'd appreciate any help from customer service since I've tried the chat and the app tells me they're all occupied.
Thanks for your time!
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Nico B.
Telekom hilft Team
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Nico B.
4 years ago
Thank you for the call.
The problem itself is currently fixed, but I already sent out a new router to make sure it stays that way.
If you need any extra help, please message me again.
Kind regards Nico B.
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